Make sure the event is set to “busy”
The event synced from Google Calendar will only block time slots if it’s set to “busy”. If it’s set to “Free”, people will still be able to book appointments for that time slot.
Go to your Google Calendar.
Click on the event to edit.
Next to the briefcase icon, change the status of the event from “Free” to “Busy”
Have you tried to turn it off and on again?
Do you have team members? You can find their Google Calendar setup under Account setting> Team members clicking on the team members name.
It can happen that the syncronization breaks for some reason. For example, Google revokes the access to your calendar and you need to connect it again to renew it.
Go to your Admin page.
Go to Google Calendar sync
Disconnect your Google Calendar.
Reconnect your Google Calendar.
The initial sync takes a few minutes
When you connect your Google Calendar for the first time, it can take a few minutes to sync all your events to your Minup Calendar, especially if you have many events. Please wait a little bit longer. If the issue persist after 10 minutes, contact us at hello@minup.io.
You’re using other types of calendar entries than Events
Only “Event” type calendar entries are synchronized in Minup. If you’ve entered something as Focus time, Working location, or Task, they are not going to be visible in Minup. Make sure to add everything as “Events” in your Google Calendar that you want to syncronize to Minup.
If nothing works...
You have to renew the connection between Google Calendar and Minup. To do that, you have to follow the steps blow:
Go to your Admin page.
Go to Google Calendar sync
Disconnect your Google Calendar.
On your computer, open Google Calendar.
In the top right, click Settings > Settings.
In the left column, scroll down and select Minup Calendar.
Scroll down to the bottom, and click Delete calendar.
Go back to Minup, and reconnect your Google calendar.